The qualities that were most important to me while working with Christian Faith Publishing company, was communication. Joseph represented the ability to connect and effectively communicate with the publicist. Never once was I put on hold or treated less important. Each phase during the process was my favorite. However, the exterior design raised my curiosity over the other phases. I was so excited and amazed with the finished product. The communications between me and the Publication Specialist was excellent. Throughout the process, Joseph was great. His gracious personality added a human touch that was not robotic. He listened, and all concerns were treated as important. I have high regards for Christian Faith Publishing and would not hesitate to recommend it to other authors.