The funny thing is I really wasn’t looking for a publisher when I decided to publish my work. I saw a commercial on TV, and made contact regarding a work I had written 3 years ago, but never did anything with it. I was skeptical at first, even looking for reasons not to go forward. From my first contact, they were extremely professionally yet personal. My agent listened to my questions and concerns and provided transparent, clear answers. It took a while for me to decide, and during this time there was no pressure or badgering to publish, but only support and patience.
Once I decided to publish, I was treated like their best author. Questions were answered promptly and I was updated on our progress regularly. It’s hard to distinguish my favorite part of the process because you guys make every part fun and exciting. The communication part of this adventure was excellent. My questions were answered clearly, and my emails were answered extremely timely. Not only did my agent listen to me, but offered advice that made sense when I was unsure on how to proceed in several areas. The advice was always given with my best interest, not the publisher. I don’t know what could be done to make the experience any better. I enjoyed the process and am extremely happy with the end result.